Privacy policy

General information

The protection of personal data is extremely important to Prosan doo, Koroška cesta 93, 2000 Maribor, Slovenia. We collect, process and use your personal information solely (a) based on and within the scope of our legal authority or (b) with your separate statement of consent. The following sections contain information about our legal powers, except where it specifically refers to the need for a consent statement.

Enabling the use of our website content

When you access information on our website, we collect and store the following usage information for a short period of time to facilitate your use: characteristics that identify you (your IP address, where usernames and passwords are), start, end, type and scope information your usage, as well as information about the type of browser and operating system you are using. This technical process is essential when accessing websites on the WWW. The same process applies when you access content from our newsletters (unless otherwise permitted by law, our newsletters are sent only at your request and with your express consent).

Personal information that you have provided voluntarily

Contact forms, email and post
When you voluntarily provide us with personal information such as names, address, e-mail or postal address, telephone numbers, personal messages, etc., through the contact forms on our websites or by e-mail or other mail, we will store and use this information for the purposes of providing a specific requested service (eg, sending requested information, answering technical or other questions, responding to feedback about your website).

Application form
You can use the application form on our website to apply for activities (e.g. employment, dissertation, training) at Prosan in Slovenia. We will forward all personal data that you have provided via the form (including document attachments) to the Slovenian company that is advertising the position. This is the sole purpose of conducting the application process. Once we have provided your personal information, we will delete it immediately. The company advertising the position will delete this data within six months of the completion of the application process. In any case, this applies provided that there is no legal obligation to retain data for a longer period.


Newsletter / email marketing
If you have signed up for our newsletter, you will be regularly informed about Prosan and our brands. This includes product information, backstories, competitions, sponsorships, etc. You can choose your preferences on the application form. We use double opt-in for the registration process. When you subscribe via the form, you will receive an email from us with a link. Click on it to confirm that you are the legal owner of the email address and wish to receive Prosan newsletters in the future. If you have sent this to us before, you may not receive another notification email. After confirmation, you will receive newsletters from Prosan and our brands. You can unsubscribe from these marketing communications at any time. To do this, click on the "Unsubscribe" link found in all newsletters. The content you see in the newsletter can be tailored to your needs. Customization is based on the information you share with us. If you would like to object to the processing of your personal data and there is no direct opt-out mechanism available, please contact us at

Use of your personal data
Your personal data will only be used for advertising purposes without your express consent within strict legal limits. We will not contact you by email or phone for advertising purposes without your express consent. Based on and within the scope of our legal authorizations, we process and use the following personal data that you voluntarily provide to the extent necessary (1) for the purposes of advertising our own services or for the purposes of advertising our own services. in addition to this data, we also store and use all other data that we have legally obtained. When we pass the above-mentioned information to companies in the group associated with us for their advertising purposes, these companies are legally obliged to inform you that they have obtained the data from us (by notifying you in promotional material, etc.). In such cases, we keep data about the source and recipient of the data for two years. You can object to the use of your personal data for advertising purposes at any time.

Information about your usage behavior

Because we want to optimize our services and advertising to meet the requirements of our customers, we need information about general user behavior. We therefore use user data that we have lawfully collected to enable the use of our website to compile usage profiles using pseudonyms. This means that we replace any information in user data that could be used to identify you (eg IP address, usernames, passwords) with an abstract function. Usage profiles will not be combined with your personal data or used for any other purpose. You can object to the use of your personal data to create usage profiles at any time.

This website uses Google Analytics, a web analytics service provided by Google Inc. (“Google”). Google Analytics uses "cookies", i.e. Text files that are stored on your computer, which makes it possible to analyze the use of the website. The information generated by the cookie about your use of this website is usually transferred to one of Google's servers in the USA, where it is stored. However, if IP anonymization is activated on this website, your IP address is previously shortened in EU member states or in other countries that are parties to the Agreement on the European Economic Area. Your full IP address will only be sent to a Google server in the USA and shortened there in exceptional cases. On behalf of this website operator, Google will use this data to evaluate your use of the website, compile reports on website activity and provide other services related to website and internet usage for the website operator. Google will not associate the IP address sent by your browser as part of Google Analytics with other data stored by Google. You can prevent the storage of cookies by selecting the appropriate settings in your browser software. However, please note that if you do this, you may not be able to take advantage of the full functionality of this website. You can also prevent the data generated by the cookie and related to your use of the website (including your IP address) from being captured and processed by Google by downloading and installing the browser plug-in available via the following link: https: / / Regarding the discussion of the use of analytical tools with full IP addresses, we would like to point out that this website uses Google Analytics with the suffix “_anonymizeIp ()” and that IP addresses are therefore only further processed in abbreviated form. exclude direct connection to persons.

In addition, we also use Google Analytics to evaluate data from Google Ads and the double-click cookie for statistical purposes. If you do not want this, you can disable it via the ad settings manager ( For more information on terms of use and data protection, please visit or .

Access to information stored on your terminals (use of cookies)

We only use cookie technologies without your prior consent to enable you to use the content of our website. Cookies are text files that contain information that is used, for example, to recognize repeat visitors to our website. They are stored on your terminal, from where we retrieve them. During this process, we do not collect or store any personal data without your express prior consent, and in particular we shorten your IP address so that we cannot identify you in any way. In addition, we only collect and store data about selected options (eg language version, country pages, B2B or B2C content), product IDs from wish lists or download centers, frequency and duration of website visits, etc. if you do not want to receive cookies or want to delete them from your terminal, you can adjust your browser settings at any time. If we want to use cookies to optimize our content and advertising to meet your requirements, we will ask for your prior consent.

Targeted online advertising

When we run marketing campaigns, targeted online advertising (also known as remarketing) allows us to recognize your anonymous data and assign it to a target group so that we can show you ads based on your interests. For this purpose, a cookie is stored on your computer when you visit our website. This allows us to record information about your activities on the websites you visit (e.g. banner ads and subpages you click, web browsing behavior, etc.). We use this data to create a usage profile under a pseudonym. This profile cannot be traced to a person or identity.
Enables you to display targeted ads based on your interests when you visit other suppliers' websites. Of course, you can withdraw your consent at any time by deactivating cookies in your browser settings in the future.

External service providers

When we collect and use personal data, we are assisted to some extent by selected service providers who, in accordance with the contract with us, operate in accordance with strict instructions and are checked before starting their activities and then monitored on a regular basis.

Data deletion

Unless otherwise stated in this privacy policy, we will delete your personal data no later than three months after the original reason for keeping it has expired, unless we have a legal obligation to keep it for a longer period.

Data economy

In accordance with the principles of data reduction and data economy, we only store personal data for as long as is necessary or required by law (statutory retention period). If the reason for collecting the information ceases to apply or the retention period expires, we will lock or delete the information.

Your rights to information, rectification, restriction of processing, erasure and objection

You have the right to be informed about the personal data stored about you, as well as the right to correct, limit the processing or delete this data. Exceptions: Data storage is mandatory as part of a contractual relationship or if there is a legal obligation to store data.

You can revoke your consent to the collection, processing and use of data at any time, which will apply in the future. For this, contact us by e-mail at:

We will be happy to answer any further questions about data privacy and the processing of your personal data. You can contact us by e-mail ator using the contact information provided in the printout.

If you want to lock the data at any time, it should be kept in a locked file for monitoring purposes. If there are no legal archiving obligations, you can also request data deletion. Otherwise, we will lock your data if you wish.

Your rights and contact persons

In addition to the rights mentioned above, you can at any time request information about the data stored about you, as well as the correction or deletion of incorrect data. Objections, inquiries, requests for information or deletion, complaints, etc. Address to:

The company Prosan doo
Koroška cesta 93
2000 Maribor, Slovenia

Sign in
Cart (0)

No products in the basket. No products in the basket.